Customer Relationship Management (CRM)
No Business Degree? No Problem. No Experience? Still Perfect.
Customer Relationship Management (CRM) is one of the most essential systems for modern businesses. It helps organizations build stronger customer relationships, manage leads efficiently, and automate sales processes all from one central platform.
At The Net Rider, Multan’s #1 Software Institute, we train beginners and professionals to become CRM specialists through real-world training, live projects, and expert mentorship.
Why Join Our CRM Course?
Build Better Customer Connections
Learn how to use CRM tools to manage customer data, track leads, and improve communication across sales and marketing teams.Hands-On Projects
Work on real business simulations from automating emails and sales pipelines to managing complete customer lifecycles.No Technical Skills Required!
Start from the basics and master CRM systems even if you’ve never worked in sales or marketing before.Learn with Real Tools
Get practical experience using HubSpot, Salesforce, Zoho, and GoHighLevel through live sessions and interactive labs.
Get Certified. Get Noticed.
Earn an industry-recognized CRM Certification from The Net Rider trusted by students, entrepreneurs, and marketing professionals across Pakistan.
Bonus: Career & Freelance Growth
Discover how to turn your CRM expertise into freelance projects, sales automation services, or full-time career opportunities in digital marketing and business management
Smart Tools & Proven Strategies Driving Smarter Customer Relationships
Future-Proof Your Career
Learn how CRM systems are revolutionizing marketing, sales, and customer support and gain the skills that every business needs to scale successfully.No Business Background Needed
This course starts from zero, making it perfect for beginners who want to enter the high-demand world of Customer Relationship Management.Flexible Learning, Real Results
Study anytime, anywhere, and gain hands-on experience building CRM pipelines, automation flows, and client communication dashboards.Hands-On CRM Projects
Work on live business projects create CRM workflows, lead tracking systems, and automated follow-up campaigns for real companies.Career-Focused Training
Prepare for roles like CRM Manager, Marketing Automation Specialist, Sales Executive, or Business Support Consultant.Learn with Real Tools
Get practical training using HubSpot, Salesforce, Zoho, and GoHighLevel the world’s leading CRM platforms.
- Introduction to Customer Relationship Management (CRM)
Understand what CRM is, how it works, and how it helps businesses manage leads, customers, and sales efficiently across all departments. - CRM Strategy & Customer Lifecycle
Learn how to build effective CRM strategies that improve customer experience, retention, and long-term business growth. - Sales Pipeline & Lead Management
Master how to organize leads, track opportunities, and optimize the sales process using CRM tools to boost conversions. - Marketing Automation & Campaign Tracking
Explore how CRM platforms automate email campaigns, segment audiences, and track marketing performance to increase engagement. - Customer Service & Support Management
Understand how CRM enhances customer support, manages service tickets, and builds lasting relationships through effective communication.
- Salesforce / HubSpot CRM
Learn to manage leads, sales pipelines, and customer interactions using the world’s leading CRM platforms. - Zoho CRM / Pipedrive
Master tools for contact management, deal tracking, and workflow automation to streamline sales operations. - Google Workspace Integration
Connect your CRM with Gmail, Calendar, and Sheets to improve team collaboration and productivity. - Zapier / Make (Integromat)
Automate CRM workflows, connect apps, and eliminate repetitive tasks without writing code. - Power BI / Google Data Studio
Visualize sales performance, customer data, and marketing insights through interactive dashboards. - Mailchimp / ActiveCampaign
Automate customer engagement through email marketing, segmentation, and drip campaigns directly from your CRM.