CCNA COLLABORATION / VOICE

ccna-collaboration

1.0 Video Concepts

1.1 Describe the functional components of video solutions

  • 1.1.a Provisioning and scheduling Management
  • 1.1.b Video compositing
  • 1.1.c Streaming video
  • 1.1.d Recording and storage
  • 1.1.e Media players
  • 1.1.f Media convergence
  • 1.1.g Media managements
  • 1.1.h Video convergence

2.0 Endpoint Configuration

2.1 Describe video product models

  • 2.1.a Mobile devices
  • 2.1.b Desktop systems
  • 2.1.c Multi-purpose systems
  • 2.1.d Surveillance cameras and encoders
  • 2.1.e Immersive systems
  • 2.1.f Peripherals and add-ons
  • 2.1.g Cabling connections
  • 2.1.h Digital media players

2.2 Describe environment recommendations

  • 2.2.a Room lighting recommendations
  • 2.2.b Room acoustics recommendations
  • 2.2.c Room power recommendations
  • 2.2.d Room HVAC recommendations
  • 2.2.e Room materials (windows, floor material, wall material, etc.)
  • 2.2.f Room size and background wall
  • 2.2.g Viewing distance
  • 2.2.h Physical security recommendations

2.3 Implement desktop endpoints and surveillance cameras

  • 2.3.a Network settings
  • 2.3.b GUI interface and CLI
  • 2.3.c Control plane
  • 2.3.d Cables
  • 2.3.e Test call
  • 2.3.f User acceptance test
  • 2.3.g Microphone calibration
  • 2.3.h Camera calibration
  • 2.3.i Media playback on PCs

2.4 Describe features and functions

  • 2.4.a Auto collaboration
  • 2.4.b MCU capabilities versus TelePresence Server
  • 2.4.c Audio add in
  • 2.4.d PIP
  • 2.4.e FECC
  • 2.4.f Resolution setting
  • 2.4.g Multi way vs multi-site

3.0 Troubleshooting and Support

3.1 Describe troubleshooting methodologies

3.2 Identify endpoint issues

  • 3.2.a Cabling
  • 3.2.b Peripherals
  • 3.2.c Network connectivity
  • 3.2.d Registration
  • 3.2.e Call setup
  • 3.2.f Media quality
  • 3.2.g Mid call feature issues

3.3 Collecting system information

  • 3.3.a Logs
  • 3.3.b Status

3.4 Manage configuration

  • 3.4.a Backups
  • 3.4.b Restore
  • 3.4.c Reset to defaults
  • 3.4.d Password recovery

3.5 Implement key CLI commands

3.6 Monitor events and alerts

4.0 Conferencing Concepts

4.1 Describe multi-point control units

4.2 Describe conferencing features

  • 4.2.a Switching and layout options
  • 4.2.b Cascading
  • 4.2.c Conferencing add-ons

4.3 Describe scheduling vs adhoc vs on demand features

 

Leave a Reply

Your email address will not be published. Required fields are marked *